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Links for "Global Trends and Thier Impact on Libraries"

“Did You Know?” Web Sites

http://www.youtube.com/watch?v=PHmwZ96_Gos&feature=related

http://www.youtube.com/watch?v=6ILQrUrEWe8&NR=1

 

ACADEMIC LIBRARIES

 University of Rochester Study http://www.ala.org/ala/mgrps/divs/acrl/publications/digital/Foster-Gibbons_cmpd.pdf

ACRL 2009 Strategic Thinking Guide for Academic Librarians in the New Economy. March 2009. http://www.ala.org/ala/mgrps/divs/acrl/issues/value/acrlguide09.pdf

 

PUBLIC LIBRARIES

 Douglas Country Library – Jamie LaRue

http://www.douglascountylibraries.org/node/15045

 

Customer Foscused Library Grant

The purpose of The Customer Focused Library project is three-fold:

  • To gather and analyze qualitative and quantitative information about the customer experience in the grant partner libraries using evaluation practices from retail.
  • To derive best practices from the information gathered.
  • To share those best practices widely through the Metropolitan Library System, the state of Illinois, and the library community as a whole.

Envirosell, a leading research and consulting agency for commercial environments that integrates the analysis of layout, merchandising, and operations, conducted a study at the four partner libraries.  Each partner library was selected for its diversity of size and user population.  Results from the study were presented at a workshop at MLS on April 29, 2008. Library Directors from the four partner libraries presented their best practices and implementation plans at a workshop at MLS on July 22, 2008.

Grant Presentations and Best Practices